In the event of a claim, what should an insured not do?

When dealing with a claim, it is crucial for an insured individual to avoid assuming or admitting liability for the accident or incident in question. Liability refers to being legally responsible for the damage or injury caused, and making such assumptions or admissions can significantly affect the outcome of the claim process.

Admitting liability prematurely can lead to various complications, including the possibility of losing the right to defend oneself against the claim or even facing repercussions if the case goes to court. It is important for the insured to allow the insurance company to investigate the details surrounding the incident, assess the circumstances, and determine liability based on the evidence and laws governing the situation.

In contrast, verifying that a claim has arisen, when appropriate, providing necessary documentation to the insurer, and taking steps to protect the vehicle from further damage are responsible actions that should be taken following an incident. These steps ensure that the claim process can proceed smoothly while protecting the interests of all parties involved.